Why was my package not delivered to my house?
The overwhelming majority of missing mail situations usually involve packages or parcels that were scanned but not put on the vehicles for delivery, that “slip through the cracks” and just weren’t delivered on time, or that simply were overlooked or not delivered in a timely manner for one reason or another.
What does it mean when USPS says package never arrived?
Plenty of people report that they didn’t receive package from USPS when they were told that it was delivered, that they are dealing with a USPS package never arrived situation, and that the post office lost packages that they either sent out to someone else or that they were expecting each and every day.
What happens if my package is not returned?
It is also possible that your package or mail will not be recovered because it was not safe to forward. If you used a service with a money-back guarantee such as Priority Mail Express ®, you may be able to request a refund.
Can a package be delivered by someone else?
A lot of times packages can be delivered by someone on your mail route that isn’t the “regular” mail delivery person, and they may not know that your packages should be left next to the garage, on your front steps, just below your mailbox, etc. the way that your regular mail delivery person takes care of things.
Why is my mail not delivered?
According to the USPS, mail can be considered “undeliverable” due to a number of factors ranging from insufficient postage to the person it’s addressed to refusing to accept it. Regardless of the reason the mail cannot be delivered, the USPS states that: “All nonmailable pieces are returned to the sender.”.
What do I do if USPS lost my package?
Visiting the office, which allows you to pick your package up on the spot, is usually your best bet. Ask to file a claim for a missing package. Get in contact with the USPS Mail Recovery Center, which is basically the lost and found of the postal service.
What to do if certified mail is lost?
Enter the label ID number that is printed on your certified mail receipt and submit it. If the online information is not definitive, call 1-800-275-8777 and speak to a representative. Tell her your certified mail is lost and give her the label ID number. She will forward the information to the appropriate post office.