What should I do if I have a complaint about a manager?

What should I do if I have a complaint about a manager?

Here’s the key: action needs to be taken. The organization will suffer (decreased productivity, a decline in employee morale, perhaps even undesirable attrition) unless demonstrable steps are taken to substantively address the now stream of complaints. Start by conducting another fresh investigation.

Can a employer fire an employee for making a complaint?

If an employer finds out that an employee made a complaint against him, the employer is legally prohibited from firing the employee or otherwise retaliating against him.

How does human resources handle complaints against managers?

Question: Another employee has come to Human Resources complaining about poor management in their team. This individual is the third employee to register a complaint against the same manager in less than one month. I know you investigated the first and second-time allegations.

Do you have the right to know who filed a complaint?

If an employer or fellow employee interferes with an employee’s rights, that employee has a right to complain. State laws and agency policy dictate whether complaints are confidential; however, employees cannot lose their jobs in retaliation for filing a complaint.

What to do if an employee complains about a manager?

Gamlem said managers should be particularly careful about behaviors and comments that could be perceived as retaliatory, because, as SHRM Online reported, retaliation charges were the most common charge filed with the U.S. Equal Employment Opportunity Commission in fiscal year 2010, surpassing race discrimination.

What happens if an employee files a discrimination complaint?

An employee who believes that his or her complaint was properly addressed is less likely to initiate a lawsuit against the company.

How is HR supposed to investigate employee complaints?

HR staff responsible for investigating employee complaints follow general investigative principles and best practices. A likely approach is to develop an investigative plan based on the investigator’s own analytical and critical-thinking skills.

What should an investigator do when an employee complains?

When speaking with the complaining employee, the investigator should try to obtain as many facts as possible, including the who, what, why, when and where of the employee’s complaint.