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What is the mortgage arrears resolution process?

What is the mortgage arrears resolution process?

Under the CCMA, lenders must operate a Mortgage Arrears Resolution Process (MARP) when dealing with arrears and pre-arrears customers. MARP and the other CCMA protections must be followed even if your lender sells your mortgage to an unregulated firm, as these protections remain with the loan.

Can I appeal my mortgage decision?

If you are declined you can appeal the decision, but it is rare for underwriters to change their mind. A mortgage broker will be able to help you figure out what went wrong, whether an appeal is worthwhile or whether you can apply to another lender.

What do you need to know about mortgage arrears code?

INTRODUCTION This Code sets out how mortgage lenders (referred to in this document as “lenders”) must treat borrowers in or facing mortgage arrears, with due regard to the fact that each case of mortgage arrearsis unique and needs to be considered on its own merits.

How does a lender find out if you are in arrears?

The lender’s letter announcing the visit must explain the implications of not co-operating. Lenders must provide a standard financial statement to get financial information from a borrower in arrears or in pre-arrears, so that they can assess your financial position and identify the best course of action.

How does the central bank deal with mortgage arrears?

It requires lenders to handle all such cases sympathetically and positively, with the objective of helping people to meet their mortgage obligations. The Central Bank has information explaining the CCMA and how it works.

When do you go into pre arrears on a mortgage?

Pre-arrears: A pre-arrears case arises where either: a) the borrower contacts the lender to inform it that he/she is in danger of going into financial difficulties and/or is concerned about going into mortgage arrears ;

INTRODUCTION This Code sets out how mortgage lenders (referred to in this document as “lenders”) must treat borrowers in or facing mortgage arrears, with due regard to the fact that each case of mortgage arrearsis unique and needs to be considered on its own merits.

Why is Bank of Ireland looking at tracker mortgages?

This means that all lenders, including Bank of Ireland, have been asked to examine all of their customer tracker mortgages. Why? The Examination is to work out whether lenders have honoured contractual rights and obligations regarding tracker interest rates and complied with their responsibilities under consumer protection obligations.

Pre-arrears: A pre-arrears case arises where either: a) the borrower contacts the lender to inform it that he/she is in danger of going into financial difficulties and/or is concerned about going into mortgage arrears ;

Where can I find alternative repayment arrangements for my mortgage?

The arrangements available from your lender may be part of the Mortgage Arrears Resolution Process (MARP) or outside it. They may vary as the market continues to evolve and change. Every case is different and your lender is obliged to look carefully at your personal circumstances before deciding what option to offer you.