Is FedEx responsible for broken packages?
FedEx automatically protects packages against loss or damage up to a value of $100 without a declaration of value. If the value of your item is over $100, you should declare the correct value. If not, the maximum liability for loss or damage to a package is $100.
What if FedEx damaged my package?
Packages that are damaged or have missing contents must be reported within 60 calendar days from the delivery date. Call 1.800. GoFedEx 1.800. 463.3339 and request a FedEx Ground® Call Tag.
Can you sue FedEx for damaged package?
Yes, you can file against FEDEX. If it is within the small claims jurisdiction, you may be able to sue there.
How do I dispute a claim with FedEx?
To dispute an entire invoice, click on the “Invoice Number” from the “Account Summary” screen. On the “Invoice Detail” screen that follows, click the “Dispute Invoice” button. Individual shipments can be disputed by clicking the appropriate air waybill number and the “Dispute Shipment Charges” button.
What do I do if my FedEx package says delivered but I never got it?
You need to contact your local FedEx and provide them with your FedEx tracking number and explain that you didn’t receive the shipment but it seems to be delivered. If necessary, they will check with the shipper as well and will do their best to resolve your issue.
Can you sue for damaged package?
If your package is damaged and it is something valuable, you may be entitled to compensation. When UPS delivers your package to someone else, and if it is especially something valuable or personal, you can sue UPS for damages.
What to do if your package is lost or damaged at FedEx?
FedEx makes it easy to deal with lost and damaged packages with their online claims filing system. For claims on packages worth $100 or more, you’ll need to provide documentation of the issue. That may include photos of the damaged package, a serial number of the damaged merchandise, or something to prove the value of the items in the package.
When does FedEx deliver a package on a Friday?
Priority Overnight delivers before 10:30 am. Standard Overnight gets packages to their destination no later than 3 pm in most areas. These delivery times are on weekdays only. So, a package or envelope shipped by Standard Overnight on a Friday will arrive by 3 pm the following Monday. How late does FedEx deliver?
How many people are not home when FedEx delivers?
Number 1. 90% of people you deliver to are not home. If we didn’t leave package our trucks will be back at terminal full everyday. You assume the risk. If your package goes missing that’s the risk you take or go to the market to get your toilet paper.
What does it mean to get FedEx for free?
This free service allows residents to customize their delivery time, choose to have their package left at a FedEx delivery location instead of at their home, receive delivery notification or request a vacation hold. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions.
Is it illegal to open a Federal Express package?
No, it is not illegal. No, it is not covered by any laws similar to those that cover the US mail. John’s answer correctly states that delivery to the address is sufficient for courier services to consider the package delivered, even in the case of a signature being required.
How does a FedEx drop off package work?
How does FedEx drop off work? 1. Pack and seal your package. Tape all the package seams securely. Make sure the package is in good condition and all old labels and barcodes are blacked out. The package should weigh 55 pounds or less. Get tips on packing or we can help you pack. 2. Attach your shipping label.
Where can I get help with my FedEx package?
Head to the Help Center for a comprehensive collection of topics and links. Worry less about packages being stolen. With FedEx Delivery Manager®, you can request to redirect packages to a secure location. Your resource for FedEx service information and shipping basics.
How to get in touch with FedEx delivery manager?
With FedEx Delivery Manager®, you can request to redirect packages to a secure location. Find Out More. Contact Us. Text 29372 Call 1.800.463.3339 Additional Contact Information FedEx Service Guide. Your resource for FedEx service information and shipping basics. Explore. Our Company. About FedEx