How much does a GM service advisor make?
As of Jul 11, 2021, the average annual pay for an Automotive Service Advisor in the United States is $48,550 a year. Just in case you need a simple salary calculator, that works out to be approximately $23.34 an hour. This is the equivalent of $934/week or $4,046/month.
What does a service advisor do at a car dealership?
Automotive service advisors are professionals who act as the liaison between customers and the auto technicians who work on their vehicle. They identify the need for, sell and schedule service work. When taking your car in for a repair, this is often the first person you will come in contact with.
What is the responsibility of service advisor?
Service Advisor duties and responsibilities Greeting customers and directing them to an available technician. Answering customer questions about service outcomes and consulting with technicians when necessary. Informing customers about potential cost savings and warranty protections.
What do service advisors make?
The salaries of Service Advisors in the US range from $21,020 to $80,000 , with a median salary of $36,000 . The middle 50% of Service Advisors makes between $36,000 and $48,130, with the top 83% making $80,000.
How do you become a client services director?
To work as a director of client services, you are required to possess at least a high school diploma. Preference is on the work experience, which should be at least five years as a supervisor in customer support and account management.
Can a service advisor work at a used car dealership?
Our busy used car dealership has recently opened a parts and service center to better serve our customers and to provide in-house warranty fulfillment on previous car sales. To ensure optimum customer service, we’re hiring a Service Advisor to work one-on-one with our clients.
How does a service advisor service advisor work?
If customer waits – • Guide the customer to the customer lounge. If customer leaves – • Confirm the phone number and convenient time to contact with the customer. Guide the customer to alternative transportation, if that has been pre- arranged according to the customer’s request. Estimate Quote and Approval Activities continue…
How long does it take to become an automotive service advisor?
In this role, you will not only be there to help customers with their account issues, but also provide… Competitive pay with base salary. High school or equivalent (Preferred). Automotive Service Advisor: 1 year (Required). Social distancing guidelines in place.
How are service advisors like doctors and dentists?
Much like doctors and dentists have patient records, service advisors have records of their customers’ vehicles.
What are the duties of an automotive service advisor?
Answer service department phone calls and schedule service appointments. Attend regular service department meetings. Checking in customers, noting their service needs and writing up their repair orders. Answering the phone and setting appointments for customers. More… Automotive service: 3 years (Required).
Why do car dealerships fight the service manager?
Because the people who fulfill the generic contracts are paid by how little service they have to do. So they fight the dealer on every penny. They’ll want to see the entire labor record on the car. They won’t want to pay for parts. They’ll fight on the cost of the labor.
Who is the service manager at Nissan dealership?
He should know. He’s spent 23 years as a manager for brands as varied as Nissan, Ford and Mitsubishi, and has also served as a warranty administrator and customer relations manager for multiple dealerships. What’s a good reason to take your car to the dealer for routine maintenance, rather than to the guy with two bays and a private shop?
How does the service department work at a car dealership?
Dealerships don’t profit on extensive operations like replacing engine blocks, transmissions or other large components. These require expensive parts, and the mechanics take longer to finish them. So while you pay a lot for these operations, the service department doesn’t make much off them.