How do I reactivate my suspended Verizon account?
- From a web browser, sign in to My Verizon.
- From the My Verizon Home screen, navigate: Account > My Devices > Suspend or reconnect.
- Click the Select Device button below the phone number to be reconnected.
- Select the option to reconnect service: Selected when black dot present.
- Click Reconnect Now.
Why can’t I make outgoing calls Verizon?
There are many reasons a call might not go through. Usually this comes down to the strength of Verizon’s network coverage at your location, network outages or disruptions, issues with your account status, device settings on your phone, or a problem with the receiving end of the call.
What to do if your Verizon account is taken over?
Here’s what you can do about identity theft and account take over. In the unfortunate event that your identity has been stolen or your account has been taken over and used to initiate unauthorized Verizon, Verizon Wireless, or Fios services, we have provided the ability to file a claim.
What does it mean when someone changes your Verizon account?
Someone made changes to my Verizon account. This is called account takeover. Here’s what you can do. I have unauthorized credit card or bank transactions. In order to dispute charges on a credit card or bank statement, you’ll need to contact your bank directly.
How long does it take for a Verizon fraud specialist to call?
Answer a few questions about yourself and the unauthorized account (s). Upload paperwork that supports your claim. Receive a call from a Verizon fraud specialist for clarification and to notify you of the status of your claim. This takes approximately 2 business days.
Do you know your Verizon account holder’s pin?
Ensure knowing your account holder’s PIN. If the new phone you have got is activation-locked, you’ll definitely be prompted for a four-digit PIN which you generally use to log into Verizon services to identify yourself as a genuine user of Verizon stores.
How to manage my Verizon account and pay bills?
Please sign in again to continue. Manage your account with My Verizon. Pay your bill, check your usage, swap SIM cards, view your order status and much more. Download and discover our easy‑to‑use app to get more from the most awarded network.
What should I do if I get a call from Verizon?
It does happen and when they order they will deliver to another address and change all the info on your online account. So it will be best whoever gets calls from Verizon to hang up and call us back 800-922-0204 or 611 from your phone. That way we can remark the acct and make sure all is safe on your account.
Why is my Verizon account password not working?
The scammer was using the password reset tool on Verizon and once I gave him that code he could change my password to anything he wanted. Now to make sure my account was secure I went to log in, and my password obviously wasn’t working because I had a new temporary password from Verizon.
How to check if your Verizon account is secure?
After that was done I checked my recent orders online to find nothing there. I called the actual Verizon support [800-922-0204] to talk to a representative and first check if there were any orders on my account. She confirmed that my account was secure and there had been no orders made.