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When did Comcast promise 90 days of Internet service?

When did Comcast promise 90 days of Internet service?

But while Comcast initially promised service within 90 days of receiving the $5,000 payment, it failed to complete the project in that time frame. Comcast now says the project will finally be completed by April 15, over six weeks after the original 90-day estimate passed on March 2.

When did the invoice for Comcast come out?

Koll provided Ars a copy of the $5,000 invoice dated November 30 along with chat and email transcripts from conversations he had with Comcast. In an online chat before they bought the house, Koll asked a Comcast rep to verify that gigabit Internet service and cable TV would be available.

When did Chris Koll get Comcast Internet service?

Koll placed an order for Comcast service over the phone on August 25, and the couple closed on the house on September 24, moving in the same day. Even when accepting the order, Comcast didn’t realize that it hadn’t extended its network close enough to the house to provide service.

But while Comcast initially promised service within 90 days of receiving the $5,000 payment, it failed to complete the project in that time frame. Comcast now says the project will finally be completed by April 15, over six weeks after the original 90-day estimate passed on March 2.

Koll placed an order for Comcast service over the phone on August 25, and the couple closed on the house on September 24, moving in the same day. Even when accepting the order, Comcast didn’t realize that it hadn’t extended its network close enough to the house to provide service.

How long does it take to bury a fiber optic cable?

The cables are buried less than 6 inches deep. One house had it’s cable buried within two weeks, the other house is still awaiting burial. In the yard, they opened a slot in the ground with a flat shovel, dropped the line in and tamped it closed. Once outside the yard they used a vibrating plow.

Koll provided Ars a copy of the $5,000 invoice dated November 30 along with chat and email transcripts from conversations he had with Comcast. In an online chat before they bought the house, Koll asked a Comcast rep to verify that gigabit Internet service and cable TV would be available.