What is violence policy?

What is violence policy?

There is a legal duty to protect people from non-consensual acts of violence, or abuse or threats that arise from, or in connection to, work. Policy.

Where does violence come from in the workplace?

Violence or threats of violence at the workplace can come from clients, co-workers or even a worker’s family members or acquaintances. You can follow the PLAN-DO-CHECK-ACT approach to work out whether violence is a risk to your workers or others, and if so, how you could prevent or deal with it.

How to prevent workplace violence coming from customers?

The idea, again, is simple. Defuse early, and reduce the potential of violence from customers (click here if you work in government). If you work in retail, service or other for-profits click here to check out the skills that you should have in defusing potentially violent customers.

Is there any physical violence coming from customers?

There is still the possiblity of physical violence that comes specifically from “customers”, who are actually in the store for some “customer like purpose”. Fortunately, severe physical attacks are relatively uncommon, but less severe attacks (e.g. grabbing a shoulder, pushing, pulling on a tie), are far MORE common than you might think.

What to do if you witness violence at work?

An information sheet for workers provides information for workers about duties under WHS laws and what to do if they experience or witness violence or aggression at work. Family and domestic violence is also a work health and safety issue when create risks in the workplace.

How is workplace violence related to personal relationships?

Approximately 24% of workplace violence is related to personal relationships, which involve situations where an individual gains access to a workplace and commits a crime targeting an employee or customer who is a current or former intimate partner.

The idea, again, is simple. Defuse early, and reduce the potential of violence from customers (click here if you work in government). If you work in retail, service or other for-profits click here to check out the skills that you should have in defusing potentially violent customers.

Who are the victims of workplace violence in the US?

According to the Bureau of Labor Statistics, 453 U.S. workers were workplace homicide victims in 2018. 2. Of those victims who died from workplace violence: 82% were male; 47% were white; 66% were aged 25 to 54; 20% were working in sales and related occupations, 19% were performing protective service activities

How does workplace violence affect a company’s reputation?

Workplace assault and abuse not only harm victims, but also negatively impact the physical and psychological health of others in the workplace. And, depending on the company’s response, they can irreversibly damage the reputation of the company and owner.