What happens if a seller sends the wrong item?

What happens if a seller sends the wrong item?

If the seller sends you the wrong item it is their responsibility to pay for return postage. Why on Earth would YOU pay for THEIR mistake? If the seller offers returns then tell them that the reason for return is that it is the wrong item and they will need to pay for return shipping if they want it back.

When did I send the wrong item on eBay?

They received the item on November 7 and did not leave feedback until November 12, nor did they contact me, so I had no idea of who among the 20 packages that went out that day that I had mixed it up with. I figured I would receive a message as I did with the first buyer.

What happens if you give away your shirts to friends?

Since I gave away shirts to my friends, they wore them to their jobs – some of which just happened to include positions at companies like Apple, HP, Google, Cisco, Yahoo and Wells Fargo. Their coworkers and bosses would eventually ask what Single Grain was, which led to another 30% of my 500K returns.

What happens when you don’t buy a T-shirt?

Don’t buy them, throw them in your closet and call it a day. When you wear your shirts everywhere, people start to get curious. And when they get curious, they go out of their way to learn more about you and your company. In some cases, this might turn into more business.

What to do if you receive the wrong item?

Receiving the Wrong Item If the unordered item was an incorrect fulfillment of an order the customer did place, you are legally required to send the correct item or refund the customer’s money in full — including shipping costs. You can ask the customer to return the item, but he has no legal obligation to do so.

What happens if you send a package to the wrong person?

If, however, you have a contract with the buyer requiring him to return incorrect shipments — such as the sort of contract you might have with a long-term purchaser — this contract trumps the law. Occasionally, a retailer sends a package to the wrong person or sends someone else’s merchandise to a previous customer.

Can a company send the wrong, more expensive product?

Imagine if they’d sent you a cheaper one and told you the person who got the one you should have had didn’t want to give it back. Squirrel! If I tell you who I work for, I’m not allowed to help you. If I don’t say, then I can help you with questions and fixing products. Regardless, there’s still no secret EU law.

Can a retailer send you something by mistake?

Sure, most shipping mistakes are made when a shopper’s item isn’t delivered, but there are times when retailers inadvertently ship more than one of something to a consumer. That’s right. Retailers sometimes accidentally send consumers stuff they didn’t order.