Q&A

Is there a fee to make your phone number private?

Is there a fee to make your phone number private?

Most carrier do not charge to make your phone number private, though a few may charge a fee to make your number private. If you want to temporarily allow your caller ID information to appear when placing calls, dial “*82” before dialing a number when placing a call.

How to set up personalized call handling rules?

Assign personalized call handling rules for callers (based on their Caller ID) to send them to personalized messages, numbers, voicemail, and more. Create Your Caller ID for each phone number and create your Caller ID Name that will be displayed to recipients of your outgoing calls.

How does law enforcement respond to unwanted calls?

The information collected from Call Trace or from a Trap is turned over to law enforcement personnel, not the customer. Law enforcement officers try to stop the harassing calls by either warning or arresting the harasser. With both Call Trace and a Trap, your phone conversations are not listened to or recorded by the phone company.

How does Phone.com work for incoming calls?

Set up your account to send a simple notification via email and/or SMS for incoming calls. Messages contain the Caller ID of the caller, the number or extension they dialed, date, time and duration of the call. Each number in your Phone.com account has its own settings to configure Call Notification.

What happens when you put your phone number on a do not call registry?

Placing your phone number on this national registry will stop telemarketing sales calls. But you might still receive calls from scammers and robocallers. Some telemarketing calls are still permitted. You may still receive phone calls from: Some states have their own Do Not Call registries.

How to get on the National do not call list?

The national Do Not Call list protects landline and wireless phone numbers. You can register your numbers on the national Do Not Call list at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register. You can also register at donotcall.gov.

Can a robocall be made to a landline without consent?

While campaign calls and texts are exempt from the Do Not Call List requirements, the Telephone Consumer Protection Act contains specific rules they must follow. In general, robocalls and robotexts to mobile phones require prior consent and calls to landlines are allowed without prior consent.

What to do if you get a political robocall or text?

If you think you’ve received a political robocall or text that does not comply with the FCC’s rules, you can file an informal complaint with the FCC at fcc.gov/complaints. If you are receiving texts that you didn’t ask for, report the sender by forwarding the texts to 7726 (or “SPAM”).