How do you address employee behavioral issues?
Steps for Providing Effective Employee Feedback
- Step 1: Identify the issue. “Ben, I need to talk with you about your ability to work well with our team.”
- Step 2: Give the evidence.
- Step 3: State your expectations.
- Step 4: State the consequences of the employee’s actions.
- Step 5: Ask the employee what they can do differently.
What happens to your employees when you feel heard?
When your people feel heard, they feel motivated. They feel like they can do a good job. They know they’ve got what it takes. It is absolutely crucial that your managers understand this. Turnover is expensive, and people don’t quit jobs; they quit managers.
What’s the best way to talk to your employees?
The same should hold true with matters of self worth. When you notice someone doing great work, tell him right away and stop there. Give your employees an opportunity to bask in success and remove the “gotchas.” This way, when you have something positive to say, they can really hear it.
What should you never tell an employee at work?
Never tell one employee or a group of employees when one team member is having problems at work. If you need someone to re-train or mentor an employee, simply ask them to help with that specific task. Don’t preface the request with “After two months, Sarah still isn’t picking up the job. She’s struggling.
What to do if an employee is let go?
If employees ask why the person was let go, say it is company policy to not release personal information. But typically, the rest of your team has witnessed the problems and knows the reasons behind the termination. If you suspect the rumor mill is cranking up and distracting people from their work, don’t waste any time.
How to help ensure your employees feel heard?
People communicate in different ways, so it’s best to use a variety of approaches to encourage your team to share their opinions. For example, you can hold brainstorming sessions with people in different departments. Simply pick a topic, such as new product ideas or problems in the workplace, and see what people have to say.
The same should hold true with matters of self worth. When you notice someone doing great work, tell him right away and stop there. Give your employees an opportunity to bask in success and remove the “gotchas.” This way, when you have something positive to say, they can really hear it.
Never tell one employee or a group of employees when one team member is having problems at work. If you need someone to re-train or mentor an employee, simply ask them to help with that specific task. Don’t preface the request with “After two months, Sarah still isn’t picking up the job. She’s struggling.
Is it your responsibility to talk to your employees?
In most jobs success depends on collaboration, she adds. “Doing your job well is about not just your ability to get your own work done but also your ability to work with others.” If your employees aren’t getting the job done, it’s your responsibility to talk to them about it.